What We Do

Finding a care provider can be daunting, we understand this, and we are here to help and guide you through the process. We ensure that we provide high-quality person-centered care for our children and young people, all who have complex health care needs and are aged 0-25. We work closely with families to improve and sustain the overall quality of the life of their children, helping them to receive the care that they need in the familiar surroundings of the family home. Our services are designed to be accessible and flexible to promote family lifestyle choices, and the families right to independence, privacy, dignity and the rights to make informed choices that are reflected in the delivery of care. Our care is built around you.

We work with you to hand pick staff to meet the needs of your child and your family. We know how important it is that you feel comfortable with the team who will be providing you with care and support, and the difference that building these good relationships can make to your child and your family. Your family is at the heart of the work that we do.

Our Values

Family Focused

Children, young people and their families are at the center of everything we do

Individuality

We recognize and embrace individual differences

Team

We value everyone who works for us and recognize that great things happen when we work together

Improving Services

We are here to listen and share your thoughts with us on how we can improve the care services we provide

Fairness

We will be fair and honest with everyone we provide care for and everyone who works with us

Respect

The respect for the privacy of children young people and their families in their home environment is paramount to our approaches to care provision to ensure the rights of individuals to be left alone or undisturbed and free from intrusion or public attention in their affairs is taken in to account in everything we do     

Rights

All children and young people, whatever their circumstances, have the right to be treated with dignity and respect

Listening

All children, young people and their families have the right to be heard and to be fully informed on all aspects of care

Life Choices

Our services are designed to be accessible and flexible to promote family lifestyle choices. Children, young people and their family’s choices are promoted where possible, Creative and innovative approaches may be utilise to overcome any limitations imposed by service constraints